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Can I have Telnet access to my account?
No. This policy was implemented to ensure the security of our hosting clients' information.
Can't Access your site? or Oops, your IP address is blocked
If you cannot access your site from your computer, but can access it from other locations, you...
Do I get anything for referring people to ClickHOST.com?
  YES you do! ClickHOST.com has its own Affiliate program! See: Affiliate Program. Activate...
Do you host only sites which you have designed?
No, you are not required to have your website designed by us in order to host it with...
Do you offer free tech support?
Yes. Most requests are answered within minutes and more complex issues are worked on diligently...
Do your hosting plans support ASP pages?
No, ASP pages are not supported on our LINUX servers. You can, however, use PHP to do the same...
Does my hosting account come with standard scripts? (guestbook, etc.?)
YES! Your hosting account comes with the following: Shopping Cart (AgoraCart, ClickCartPro,...
How can I cancel my account?
If you no longer require hosting, please log in through the Customer Login button at...
How can I stream Real Audio or Video from my site?
To stream RealAudio and RealVideo content using HTTP streaming: - Upload your encoded...
How do I look at my website before the DNS switches?
Type http://ip-address/~username in your web browser replacing username with your actual...
How do I use the Online Site Builder?
The Online Site Builder is called RVSiteBuilder. Login to cPanel and scroll down to the...
If I get ClickHOST.com to host my web site can I cancel my ISP account?
No! Your ISP account (Sympatico, Rogers, ATT, etc.) provides you with a way to get online....
Is there a long term commitment?
You can choose to pay monthly for your hosting account with no commitment. Simply cancel your...
Passwords
When you register with ClickHOST, you will receive several emails giving you very important...
Tell me more about the ClickHOST affiliate program
  You can see the details of our affiliate program here:...
What are the terms of service of ClickHOST.com?
You can read ClickHOST.com's Terms of Service by clicking here:...
What is the difference between Site Maintenance and Web Programming
Site Maintenance is the little changes to a website. Changing the words on a page, or replace a...
What is the downtime at ClickHOST.com?
Our downtime has been less than 1%.
What is your privacy policy?
The confidentiality and security of your personal information is very important to ClickHOST.com....
What kind of CGI and web server do you provide, is it Perl and Apache? Is there an extra charge for running CGI scripts?
Our servers are linux-based. This configuration is very similar to basic UNIX servers and can...
Why so cheap? What's the catch?
Well, there is no catch. Our service is inexpensive because we want to keep you as a...
Will I receive my own CGI bin or must I make arrangements with you? Do you charge extra if we are doing CGI?
You are welcome to set-up your own CGI-BIN directory provided none of your scripts impede the...