The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Backing Up Your Data
Having a copy of your site files on your own computer can be very useful in case something...
Can I register a domain name and have it point to a folder/directory in my current site?
Yes you can! This would count as an Add-On domain - just click on that section in your control...
Can I use Frontpage to publish my website?
Yes, go ahead and use Frontpage.
Check that your Frontpage extensions are installed in cPanel...
Can you tell me about your perl path, the actual path to my CGI-BIN folder?
The path to perl on our servers is: #!/usr/bin/perl
You can place CGI scripts in any folder...
Can't Access your site? or Oops, your IP address is blocked
If you cannot access your site from your computer, but can access it from other locations, you...
Do I have access to my log files?
You sure do. Each morning all access, FTP and Mail logs are updated and you have access to all of...
How can I check my site usage or site space?
When you login to your cPanel account, you can see all your account information including...
How do I clear my DNS cache?
Clearing Your DNS Cache Windows® XP, 2000, or Vista®
- Open the Start menu.
- Go to Run....
How do I set-up the Search-Plus script?
Simple Search allows you to integrate a keyword and boolean search program into your site so that...
I have never used Linux before so I don't know if I can manage my website.
All our hosting plans do not require you to have knowledge of the operating system.
I need to use PHP5 - what do I do?
Some of our servers are still running PHP4.
Because many of our customers rely on PHP4 for their...
I've lost my password, what can I do?
Submit a ticket at our help desk, and we will let you know what your missing password is.
Moving to ClickHOST from Your Old Host? Read This
Here are some great tips on what you should do before you shut down your account at your old host...
PHPSUEXEC and you
We've recently installed PHPSUEXEC on some of our servers, those of you who run pHp based sites...
Site Admin Control Panel
You now have incredible control over your site!
The old /siteadmin address no longer works and...
What does CHMOD mean?
Follow this link to a resource page that will explain CHMOD and its mysteries!....well, it's not...
What is Joomla?
The technical answer to the question "What is Joomla?" is:
"Joomla is an Open Source Content...
What is the Directory Path to my account?
Some CGI scripts may ask you for the Directory Path to your account. It is as follows:...
What is the path to Perl?
What version of Perl is running on the servers?
You can view the exact version of perl and other services by logging into your control panel...
Will I be able to upload my web site using Microsoft Publisher? And if so, how do I do it?
Yes, you can publish your web site designed on Microsoft Publisher to our servers.